Making
sure that the key participants and the facilities you have selected are all
available and booked for the chosen day can be a complex task for the engaged
couple.This
can be further complicated when one of the services you select is booked by
another party, while you are still reviewing options.
To help couples planning to use my services I have established the approach to
booking as noted below, in reflection of your needs from the initial
enquiry through to firm orders.
Following
an initial conversation when the broad requirements are discussed, I will be
able to confirm my general availability for the date and time you are
considering.Once you are clear that
my service matches what you are looking for I can also indicate whether there is
pressure on the date and a need for an early confirmation.
While most clients
visit me at my base, we also use our web site and email as well as
telephone and post to facilitate bookings for those unable to visit, particular
those living outside the UK.
Provisional
Booking
These are not usually offered but where
accepted, a firm verbal/emailed booking will hold the required date and time for 1-2
days while a firm order and related payment is in the post.
Firm
Order
When
the requirements are established, terms presented and the decision is made, my
attendance at your wedding, portrait session or event is booked by delivering to me a completed agreement
form with the initial fee.I firmly
assign my time to your wedding on receipt and acceptance of the completed
agreement set.
Advance Attendance
Reservation
On
occasions the bridal couple will have set the date and selected me as their
photographer, before setting the details needed for the complete booking.At this stage my attendance for the date and time can be reserved, while
details are finalised, by delivering a completed order and initial fee.This (interim) booking defines the date and location and a specified
minimum level of fees.The final
order details and full fees are agreed within a specified interval.
Prices
and Quotations
Prices
quoted are subject to confirmation at time of order and subject to change prior
to an accepted order.Albums, extra
photographs etc. ordered with the original booking may be offered at a discount
to those ordered later.
Photographs
and albums for family and friends or extra photographs for the couple can be
ordered both before and after the event.Some
of my customers come back with supplementary orders months or years after the
wedding.Photograph prices as set
out in the order form are held for a time after the event as noted, thereafter
these items are priced as at the time of their order.
Once you have decided to use me as your
tutor, tutorials and courses are usually booked in terms of a number of hours, with one or
two sessions ahead firmly scheduled. The flexible nature of the service
enable you to elect to book one session ahead at a time or to commit to a series
(where a lesser fee may apply). Following initial tutorials clients can
elect to take my ultra flexible service whereby they can supplement the more
formal tutorial sessions by contact me by phone, email or call for advice /
input in small units of time. Such services are at a small premium and
charged by the minute as used - whether in discussion, preparation or follow up.